---
title: "Currency exchange (FX) settings"
description: "Choose your currencies and set the markup applied when payments are converted."
lastModified: "2026-06-13"
lang: "en"
wordCount: 515
url: https://qualyhq.com/training/settings/currency-exchange-settings
---
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# Currency exchange (FX) settings

> Control how conversion works for your account.

## At a glance

- **Intended for:** Everyone
- **Available in:** All plans
- **Reading time:** 2 minutes
- **Last updated:** 31st May 2026

## Quick summary

In Settings → Currency exchange, turn automatic conversion on or off, choose whether to prioritise stable rates or lower rates, add an optional markup, and set how much rate movement you'll tolerate. A markup is added on top of the market rate; when it applies, customers and payouts show that a markup was applied. 'FX' just means currency conversion.

## Overview

If you collect across borders, you'll convert currencies. **Settings → Currency exchange** is where you set the rules. ("FX" simply means **currency conversion**.)

## What you can set

- **Automatic conversion** — turn it on so payments, payouts and refunds convert between currencies for you
- **Rate priority** — choose **stable rates** (lock a rate and keep it predictable) or **lower rates** (chase the best price as rates move)
- **Markup** — an optional amount added on top of the market rate when converting. You can set one default markup, or a different markup per currency
- **Rate tolerance** — let the rate move within a threshold you're comfortable with, so small market shifts don't hold a conversion up

When a **markup** applies, Qualy indicates that "a markup has been applied," so the converted rate isn't mistaken for the raw market rate—keeping things transparent for customers and partners.

## How it's used

Once set, conversion applies automatically wherever it's needed—on payments collected in another currency, and on payouts and refunds. Each conversion shows a step-by-step timeline (rate quoted, funds sent, funds received, paid out) plus a reference number, so you can always see where it's up to. See the currency exchange guide for the full flow.

Decide your markup deliberately: it's your margin on conversion, but customers see that one applies—so set it at a level you're comfortable explaining.

## Frequently asked questions

### Where do I configure currency settings?

In Settings → Currency exchange. You turn automatic conversion on or off, choose whether to prioritise stable rates or lower rates, add an optional markup, and set how much rate movement you'll tolerate.

### What is a markup?

An amount added on top of the market exchange rate. When a markup applies, the rate isn't the raw market rate—Qualy shows that a markup was applied.

### What does FX mean?

FX is short for currency conversion—collecting in one currency and settling in another.

### Will customers know a markup applied?

Yes—where a markup is applied, it's indicated on the relevant payment or payout, in the interest of transparency.

### Do I have to set a markup?

No. A markup is optional; set it only if you want to add a margin on conversion.

### Where does conversion show up?

On converted payouts and transactions. Each one shows a step-by-step currency exchange timeline and a reference number so you can follow it through. See the FX guide.

## Prefer doing this via the Qualy API?

Head over to our developer docs for everything you need—endpoints, examples, and simple how-tos.

[View API Docs](https://docs.qualyhq.com/docs)

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