--- title: "Business details, branding and your subdomain" description: "Set your business name, logo, colors, portal subdomain, marketing countries and social links — the one-time setup that shapes what your customers see." lastModified: "2026-08-27" lang: "en" wordCount: 840 url: https://qualyhq.com/training/settings/business-details --- ## Site navigation - [For schools](/international-education/for-schools.md) — For international education schools - [For agents](/international-education/for-education-agents.md) — For international education agents - [Explore](/training.md) — Watch videos on how to use Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Pricing](/pricing) - [5-min demo](/demo.md) - [Login](https://dashboard.qualyhq.com) # Business details, branding and your subdomain > The one-time setup that shapes what your customers see. ## At a glance - **Intended for:** Everyone - **Available in:** All plans - **Reading time:** 3 minutes - **Last updated:** 11th August 2026 ## Quick summary In Settings → Your business → Business details you set your business name, logo, brand colors, website, size and industry. The same page holds your portal subdomain (your-name.qualyhqportal.com), your marketing countries, and your social links. Most of it is set once and rarely touched again — but the logo and colors brand your customer portal and receipts, and the marketing countries help Qualy work out which currencies and payment options matter for you, so it pays to fill them in properly. ## Overview This is one-time setup — the kind of thing you configure when you join Qualy and then rarely touch. Open **Settings** (the gear icon at the top right of the dashboard) and choose **Business details** under **Your business**. Everything in this guide lives on that one page: your business identity, your portal subdomain, your marketing countries and your social links. ## Your business identity The first card holds the basics: - **Business name** — the name your customers see across Qualy. - **Logo** — JPEG, PNG or GIF. It brands your customer portal, receipts and payment documents. - **Primary color**, **Secondary color** and **Tertiary color** — your brand colors, applied to the same customer-facing pages. Primary color is required. - **Website**, **Size** and **Industry** — basic facts about your business. Save when you're done — the page confirms with a notification. Upload your logo here yourself — you don't need to email it to us. New accounts often send us a logo during onboarding, and all we do is upload it to this exact field. ## Your subdomain Your subdomain is the address of your customer portal: **https://your-name.qualyhqportal.com**. Type the name you want and Qualy checks availability as you type. Two things to know before you save: - **The value is normalized.** Spaces, accents and capitals are removed — the page shows you exactly what will be saved ("We Move" becomes `wemove`). The final value needs 3 to 30 letters or numbers. - **Some names are unavailable.** The page tells you when a subdomain is reserved or already taken. Clearing the field and saving drops your subdomain entirely. That's accepted deliberately — do it only if you're moving to a custom domain or don't use the portal. Want your own domain instead of a qualyhqportal.com address? See the custom domains guide — the subdomain is the quick start, not the ceiling. ## Marketing countries The **Marketing** card is a single field — **Target countries** — asking which countries you market and recruit in. Pick them from the list. The answer does real work. Qualy uses your countries to work out which currencies and local payment options are relevant for your account, and the list forms part of your compliance profile. Keep it accurate — the countries you actually operate in, not every country you might one day expand to. ## Social links Add your **Facebook**, **Instagram**, **LinkedIn**, **Medium**, **X (Twitter)** and **YouTube** links. They may be displayed on your emails and on the customer portal. All six are optional. ## Frequently asked questions ### Where do I change my business name or logo? In Settings → Your business → Business details. Update the Business name or Logo field and save — you don't need to send anything to Qualy support. The logo accepts JPEG, PNG and GIF files. ### What does Qualy use my logo and colors for? They brand what your customers see — the customer portal, receipts and payment documents. It's worth uploading a logo early so those pages carry your identity from day one. ### Why did my subdomain save differently from what I typed? Subdomains are normalized before saving: spaces, accents and capitals are removed. The page tells you what the saved version will be before you hit Save — "We Move" becomes wemove, for example. The saved value needs 3 to 30 letters or numbers once spaces and accents are removed. ### Can I remove my subdomain? Yes. Clear the field and save — Qualy treats an empty field as a deliberate request to drop the subdomain. Your customers then can't reach the portal through that address anymore, so only do it if you're moving to a custom domain or don't use the portal. ### What are the marketing countries for? The Target countries field tells Qualy which countries you market and recruit in. Qualy uses the list to work out which currencies and local payment options are relevant to you, and it forms part of your compliance profile — so keep it accurate rather than exhaustive. ### Do my social links appear anywhere? They may be displayed on your emails and on the customer portal. You can add Facebook, Instagram, LinkedIn, Medium, Twitter and YouTube. ## Prefer doing this via the Qualy API? Head over to our developer docs for everything you need—endpoints, examples, and simple how-tos. [View API Docs](https://docs.qualyhq.com/docs) ## More on Qualy **Industries** - [For schools](/international-education/for-schools.md) — For international education schools - [For agents](/international-education/for-education-agents.md) — For international education agents **Support** - [Training](/training.md) - [System status](https://qualyhq.statuspage.io/) — Qualy system status - [Product updates](https://changelog.qualyhq.com) — As we work on Qualy, here we spotlight what we’ve learned and updated across our products - [Contact](/contact-us.md) **Product** - [Demo](/demo.md) - [Enterprise](/enterprise.md) - [Testimonials](/testimonials.md) — Learn what some customers have to say about Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Blog](/blog) — International education payments blog by Qualy - [Trust center](/trust.md) - [API](/api.md) — Qualy API for international education payments - [Zapier](/zapier.md) — Connect Qualy to 7,000+ apps with Zapier - [NexPay](/nexpay.md) — Qualy + NexPay — automate everything around the payment **Legal** - [General terms](/terms-and-conditions.md) - [Payer terms](/terms-for-payers.md) - [Privacy policy](/privacy-policy.md) - [BECS DDR](/becs-dd-service-agreement.md)