--- title: "Creating payments with commission in Qualy" description: "Collect a payment from a customer and automatically split it—your commission to you, the rest to the school." lastModified: "2026-06-13" lang: "en" wordCount: 1255 url: https://qualyhq.com/training/payouts/creating-payments-with-commission --- ## Site navigation - [For schools](/international-education/for-schools.md) — For international education schools - [For agents](/international-education/for-education-agents.md) — For international education agents - [Explore](/training.md) — Watch videos on how to use Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Pricing](/pricing) - [5-min demo](/demo.md) - [Login](https://dashboard.qualyhq.com) # Creating payments with commission in Qualy > Collect once, and let Qualy split the money between you and the school automatically. ## At a glance - **Intended for:** Everyone - **Available in:** All plans - **Reading time:** 4 minutes - **Last updated:** 31st May 2026 ## Quick summary When you create a payment, use the "Pay a supplier" section to choose the school and set your commission. Qualy automatically works out how much goes to the school and how much you keep. You can pick which items are forwarded to the supplier and which stay with you. ## Overview As an agent, you often collect a payment from a customer that mostly belongs to a school—minus **your commission**. Qualy handles this automatically: collect once, and the money is split between you and the school without manual transfers. Qualy never touches or holds your money. The payment goes into an isolated account held in your own business's name, and is then paid straight out—your commission to you, the rest to the school. Because the funds are legally in your name, your money is safe at every step. ## Step 1 – Create the payment Create the payment as usual and add the **items** that make up the total (tuition, fees, insurance, and so on). ## Step 2 – Pay a supplier Scroll to **"Pay a supplier"** and select the **school** or partner that should receive the money. "Supplier" is the partner who ultimately receives funds—typically the school. You can set up suppliers as partnerships in advance. ## Step 3 – Set your commission Enter your **commission**. Qualy automatically calculates: - How much is **forwarded to the school** - How much **you keep** Commission can be a **percentage** or a **flat amount**, matching the split type set on the partnership. ## Step 4 – Choose what goes to the supplier Tick or untick individual items to control what's forwarded. For example, keep **OSHC** with you (because another provider handles it) while forwarding **tuition** to the school. The item-level control means one payment can cleanly separate tuition (to the school), insurance (kept or sent elsewhere) and your fee—no spreadsheets required. ## Step 5 – Review and save Check the breakdown: - **Amount sent to the partner** - **Your commission** - Each itemised charge Review the split before saving—especially when several people are involved in billing. It's far easier to get it right now than to reconcile later. After the customer pays, Qualy creates the **payout** to the school based on that partner's payout settings (automatically, or after approval). ## Partial payments and how the school gets paid You don't have to wait for a payment to be paid in full. If a customer pays only **part** of what they owe, Qualy applies the money to their **oldest overdue instalment first** and **transfers what the student actually paid to you**. For a part-payment, the school does **not** automatically receive a matching slice. Instead, the school's related payout is switched to a **manual** one that **waits for you**—you'll see it as **pending review**. That's by design: it's there for you to decide *how much* to release to the partner and *when*, so you stay in control while a payment is only partly settled. When you're ready to settle the school's share, you have two options: - **Ask Qualy to send it** — Qualy debits you, pays the school (this takes a few days to land in their account), and marks the payout **paid**. - **Pay the school outside Qualy** — if you transfer the school directly yourself, **mark that payout as paid** so your records stay accurate. A payout shown as **pending review** after a part-payment isn't an error—it's simply waiting for you to confirm or release the partner's share. You choose the amount and the timing. If you're unsure how to handle a particular part-payment split, you can always release the school's share later once the rest of the payment comes in, or reach out to us and we'll help you sort it. ## Frequently asked questions ### How does commission work in Qualy? You enter your commission and Qualy automatically subtracts it from the amount forwarded to the school or supplier. You can see a full breakdown of what's kept and what's sent before you save. ### Does Qualy hold the money before it's split? No. Qualy never touches or holds your money. The payment goes into an isolated account held in your own business's name and is then paid straight out—your commission to you, the rest to the school. Because the funds are legally in your name, your money is safe at every step. ### What is the 'Pay a supplier' section for? It's where you tell Qualy that part of a payment should go to a school or partner. It's especially useful for agents collecting tuition on a school's behalf. ### Can I exclude certain items from the supplier? Yes. Untick items—such as OSHC or materials—that you don't want forwarded. You stay in full control of what goes where. ### Is the split a percentage or a fixed amount? Either. Commission can be a percentage of the amount or a flat amount; Qualy supports several split types including 'keeping a percentage' and 'sending a percentage'. ### When does the school actually get paid? After the customer pays, Qualy creates the payout to the school. Depending on the partner's payout settings, this happens automatically or after approval. ### Why does a commission or payout show 'pending review'? Pending review means it's waiting on a quick manual check before it settles. The most common reason is that the payment was recorded as paid outside Qualy: when you mark a payment paid yourself, Qualy can't see the cash move, so the related payout waits for you (or Qualy) to confirm rather than sending automatically. Approve it and it goes through. ### What if the customer only pays part of the amount? That's fine—Qualy handles partial payments. Money that comes in is applied to the customer's oldest overdue instalment first, and Qualy transfers what the student actually paid to you. The school's related payout is switched to a manual one that waits for you, shown as 'pending review', so you decide and release the partner's share when you're ready rather than it being sent automatically. You'll see the payment as paid in part, with the remaining amount still due. ### If a student pays only part, does the school get half? No—Qualy doesn't automatically pass the school a matching slice of a part-payment. When only part comes in, that money is transferred to you and the school's payout becomes a manual one marked 'pending review'. It's waiting on you to choose how much to release to the partner and when, so you stay in control. Nothing is lost: you settle the school's share when you're ready. ### What's the difference between paying the school via Qualy and marking it paid? If Qualy sends the money, it debits you, pays the school (this takes a few days to land), and marks it paid automatically—no further action from you. If you pay the school outside Qualy, you need to mark that payout as paid yourself; until you do, it sits as 'pending review' because Qualy has no way to know the transfer happened. ### Can a single payment be split between several partners? Yes. Qualy can split each item with multiple partners when you need tuition to go to a school and, say, insurance to another provider. ## Prefer doing this via the Qualy API? Head over to our developer docs for everything you need—endpoints, examples, and simple how-tos. [View API Docs](https://docs.qualyhq.com/docs) ## More on Qualy **Industries** - [For schools](/international-education/for-schools.md) — For international education schools - [For agents](/international-education/for-education-agents.md) — For international education agents **Support** - [Training](/training.md) - [System status](https://qualyhq.statuspage.io/) — Qualy system status - [Product updates](https://changelog.qualyhq.com) — As we work on Qualy, here we spotlight what we’ve learned and updated across our products - [Contact](/contact-us.md) **Product** - [Demo](/demo.md) - [Enterprise](/enterprise.md) - [Testimonials](/testimonials.md) — Learn what some customers have to say about Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Blog](/blog) — International education payments blog by Qualy - [Trust center](/trust.md) - [API](/api.md) — Qualy API for international education payments - [Zapier](/zapier.md) — Connect Qualy to 7,000+ apps with Zapier **Legal** - [General terms](/terms-and-conditions.md) - [Payer terms](/terms-for-payers.md) - [Privacy policy](/privacy-policy.md) - [BECS DDR](/becs-dd-service-agreement.md)