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Accessing and Downloading Payment Receipts

A quick guide to finding and downloading payment receipts in Qualy.

Intended for
Everyone
Available in
All plans
Reading time
2 minutes
Last updated
31st May 2025

Accessing and Downloading Payment Receipts

When a student pays, and the payment goes through, they automatically receive a payment receipt via email. However, if you need to access this receipt, you can.

How to Access Payment Receipts

  1. Open the Payments tab in Qualy.
  2. Locate the payment you want the receipt for.
  3. Open the payment details. The receipt will be available there.
  4. You’ll see a preview of the receipt. This is what the student will also see.
  5. You can download the receipt as a PDF.

Tip: Most payment methods will automatically generate receipts. However, payments made at the school or your office might require a different process.

What the Receipt Looks Like

The PDF receipt shows all the important payment details.

Note: For payments made at the school or Partnerships office, receipts may not be automatically generated within Qualy. Please contact support if you need assistance with these.

Frequently asked questions.

  • If a student hasn't received their email receipt, you can access and download the receipt for them from the Payments tab within Qualy. You can then forward this receipt to the student.

  • Receipts for payments made at the school or agent's office may not be automatically generated in Qualy. Contact support if you require assistance.

  • Payment receipts are available as PDFs, which you can download.

Prefer doing this via the Qualy API?

Head over to our developer docs for everything you need—endpoints, examples, and simple how-tos.

View API Docs