--- title: "About Qualy" description: "Qualy is bringing transparency to the international education payments industry. Learn more about our mission, values, and team." lang: "en" url: https://qualyhq.com/about --- ## Site navigation - [For schools](/international-education/for-schools.md) — For international education schools - [For agents](/international-education/for-education-agents.md) — For international education agents - [Explore](/training.md) — Watch videos on how to use Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Pricing](/pricing) - [5-min demo](/demo.md) - [Login](https://dashboard.qualyhq.com) # About Qualy > Qualy is a technology company that simplifies payments for the international education industry. Qualy doesn’t just move money—it builds trust. ## Secure payments through trusted partnerships. Qualy ensures that every payment is safe, compliant, and seamless. Through trusted partnerships, we provide bank-grade security, regulatory compliance, and advanced fraud protection, so students, schools, and agents can transact with confidence—knowing their funds are always in safe hands. ### Payment processing partners - **Zai:** Zai powers Qualy’s domestic transactions in Australia with bank-grade security and real-time fraud monitoring. Partnering with Zai allows Qualy to offer automated, secure fund transfers, giving agents and schools peace of mind that their money is protected every step of the way. - **NexPay:** NexPay is a licensed money transmitter that enables Qualy to process international payments with speed and security. With expertise and ample coverage across LATAM, NexPay ensures that students and agents can send and receive funds across borders with confidence, while maintaining compliance with local regulations. ### Other processing gateways - **Worldpay:** Global card payment processing. - **Cuscal:** Australian banking services. - **Asaas:** Brazilian payment platform. - **PagBank:** Brazilian card payment processing. - **Xe:** Currency exchange services. - **Stripe:** Global payment processing. - **Klarna:** Global financing platform. - **Wise:** Global money transfer. - **Transfermate:** Embedded payment platform. ## Qualy's customer relationship principles. We believe in building relationships, not just transactions. Our customer code is a set of principles that guide our interactions with our customers and with everyone that uses Qualy. These principles are the foundation of our commitment to transparency, trust, and respect. - **We'll treat you like a person:** Behind every transaction is a person with goals, challenges, and expectations. We believe in treating our customers as individuals, not just accounts. Respect and human connection come first. - **We'll solve for your success, not our systems:** Our job is to make sure you succeed, even if that means extra effort on our side. We’ll always prioritize delivering value to you, regardless of the complexities behind the scenes. - **We'll use your data, but we won't abuse it:** We use data responsibly—to improve your experience, not to exploit it. Your trust is essential, and we’ll never compromise it by mishandling or misusing your information. - **We'll ask for your feedback and act on it:** Your insights are invaluable. We don’t just collect feedback—we listen, adapt, and evolve based on what matters most to you. - **We'll own our screw-ups:** Nobody’s perfect, including us. When we make mistakes, we’ll acknowledge them, take responsibility, and work quickly to fix things the right way. - **We won't block the exit:** Good relationships aren’t built on forced commitments. If you ever choose to leave, we’ll make the process simple and transparent—no hoops to jump through. - **We'll do the right thing, even when it's hard:** Integrity isn’t just a word—it’s a principle we live by. No matter the situation, we’ll make decisions based on what’s right, not just what’s easy. ## Local expertise, global reach. Qualy combines global reach with local expertise. With team members across multiple countries and students making tuition payments from all over the world, we take pride in being a truly international company that stays connected to local needs. ### Locations - AT - BE - BR - CY - EE - FI - FR - DE - GR - IE - IT - LV - LT - LU - MT - NL - PT - SK - SI - ES - US - GB - AU - BH - BW - BG - CA - CN - CZ - DK - HK - HU - IL - JP - MY - MA - MX - NZ - NO - OM - PH - PL - QA - RO - SA - SG - SE - RS - CH - ZA - TN - UG - AE ## Content ### Our security commitment. Keeping your data safe is our top priority. ## Some of our security measures. Delve into some of our security protocols designed to safeguard your data 24/7. We go far beyond the basics, here are some examples. - **DNS spoofing protection:** Utilizing DNSSEC, we employ cryptographic signatures to guarantee that when you navigate to qualyhq.com, you're securely connected to Qualy, not a deceptive website. We also use DKIM/SPF policies to prevent email spoofing. - **Data in-transit protection:** Your communication with our servers is encrypted to prevent any interception or data snooping. Regardless of device or connection, rest assured your data remains protected. We use HSTS to ensure that your browser only connects to Qualy over HTTPS and we also enforce end-to-end TLS 1.2+ encryption. - **Defense against brute force login attempts:** Shielding your account from automated login attempts, we implement robust measures to ensure both security and speed. Our authentication system is powered by Google. - **Protection from malicious payload exploits:** Our vigilant, adaptive firewall is primed to block any unsolicited traffic or malicious payloads, ensuring constant protection against potential vulnerabilities. ### We take your security seriously. Our Trust Center provides detailed information about our security practices, including data protection, compliance, and incident response. ## More on Qualy **Industries** - [For schools](/international-education/for-schools.md) — For intenrational education schools - [For agents](/international-education/for-education-agents.md) — For international education agents **Support** - [Training](/training.md) - [System status](https://qualyhq.statuspage.io/) — Qualy system status - [Product updates](https://changelog.qualyhq.com) — As we work on Qualy, here we spotlight what we’ve learned and updated across our products - [Contact](/contact-us.md) **Product** - [Demo](/demo.md) - [Enterprise](/enterprise.md) - [Testimonials](/testimonials.md) — Learn what some customers have to say about Qualy - [About](/about.md) — Learn about Qualy's mission and values - [Blog](/blog) — International education payments blog by Qualy - [Trust center](/trust.md) - [API](/api.md) — Qualy API for international education payments **Legal** - [General terms](/terms-and-conditions.md) - [Payer terms](/terms-for-payers.md) - [Privacy policy](/privacy-policy.md) - [BECS DDR](/becs-dd-service-agreement.md)